Your privacy matters to us. This Privacy Policy explains what personal information gperya app collects from Filipino players, how we use it, and the steps we take to keep it secure. By using our platform, you agree to the practices described here.
When you register an account on gperya app, we collect personal details such as your full name, date of birth, email address, and contact number. This information is required to verify your identity, confirm your eligibility as a player in the Philippines, and set up your account correctly. During the verification process, we may also request a government-issued ID or other supporting documents to comply with applicable regulations.When you make deposits or withdrawals, we also collect payment-related details such as your preferred payment method and transaction reference numbers. All financial data is handled with strict security controls and is never stored in a way that exposes sensitive payment credentials. We only collect the minimum information necessary to deliver a safe and compliant gaming experience for every Filipino player on our platform.
When you browse or use gperya app, we automatically collect certain technical data including your device type, browser version, operating system, IP address, and session activity. This data helps us understand how players interact with the platform so we can improve performance, fix issues, and deliver a smoother mobile experience. We also log gameplay activity such as bets placed, games accessed, and session duration for the purposes of responsible gaming monitoring and fraud prevention. Cookies and similar technologies may be used to remember your preferences and keep your session active between visits. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform function.
If you contact our support team through any available channel, we retain records of those communications including the content of your messages and any attachments you provide. These records help us resolve your concerns accurately and track the history of any ongoing issues with your account. Support interaction data is only accessible to authorised staff and is not shared with third parties for commercial purposes. We may also use anonymised feedback from support interactions to improve our help resources and platform documentation. All communication records are stored securely and retained only for as long as necessary to fulfil their purpose or meet regulatory requirements applicable in the Philippines.
The personal data we collect is used primarily to operate and maintain your account, process transactions, and deliver the gaming services available on gperya app. We also use your information to send important account notifications such as security alerts, transaction confirmations, and updates to our policies. Where you have opted in, we may send promotional communications about platform features or offers relevant to Filipino players — you can opt out of these at any time through your account settings. Your data is also used to carry out identity verification checks, detect fraudulent activity, and comply with the legal and regulatory obligations that apply to online gaming platforms operating in the Philippines. We do not use your personal data to make fully automated decisions that significantly affect your rights without human oversight.
gperya app applies industry-standard technical and organisational security measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols to prevent interception during transit. Access to personal data within our organisation is restricted to staff who require it to perform their specific roles, and all such staff are bound by confidentiality obligations. We conduct regular reviews of our security practices to ensure they remain effective against evolving threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable data protection laws in the Philippines.
We do not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event that gperya app undergoes a business restructure or acquisition, your data may be transferred as part of that process, and you will be notified of any material changes to how your information is handled. We will never share your personal data with third-party advertisers without your explicit consent.
As a registered player on gperya app, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data, and in certain circumstances you may request that we delete your personal information from our records. If you wish to withdraw consent for any data processing activity that is based on your consent, you can do so without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact our support team using the details available on the platform — we will respond to all valid requests within a reasonable timeframe. For further information about your data protection rights under Philippine law, you may also refer to the relevant government authority responsible for data privacy in the Philippines.
If you have any concerns about how gperya app handles your personal data, our FAQ section covers the most common questions from Filipino players in plain language. You can also review our Terms and Conditions and Responsible Gaming page for related policies that apply to your account. We are committed to being transparent about our data practices and are always happy to assist with any privacy-related queries.